Methodologies and theoretical approaches:
- Dourish, P. (2006). Implications for design, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
- IDEO (2009). Human-Centered Design Toolkit.
- IDII, Ivrea (2003-2004). User Research at IDII.
- Jordan, B. & Dalal, B. (2008). Persuasive Encounters: Ethnography in the Corporation, Field Methods, Vol. 18, No. 4, pp. 1–24
- Kuniavsky, M. (2003). Observing the User Experience: A Practitioner’s Guide to User Research, Morgan-Kauffman
- MacNeil Weber, L. (2009). Design ethnography: strategy for visual communications by Leslie MacNeil Weber. Graduate Thesis from the University of Washington.
- Saffer, D. (2007). Designing for Interaction : Creating Smart Applications and Clever Devices, New Rider Press.
- Visocky O’Graddy, J+K (2006). A Designers’s Research Manual. Design Field Guides, Rockport
- Wasson, C. (2000). Ethnography in the field of design, Human Organization 59(4): 377-388,
